Terms and Conditions
Welcome to Mamta Solar. By accessing or using our website, services, products, or information provided through this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or availing our services.
1. Company Information
Mamta Solar provides solar energy solutions including solar panels, solar street lights, solar highmast lights, solar pumps, solar structures, installation services, maintenance services, and related solar products.
Throughout these Terms and Conditions, the terms “we,” “us,” and “our” refer to Mamta Solar. The terms “you,” “user,” “customer,” or “client” refer to any person, business, or organization using our website or services.
2. Use of Website
The content available on this website is for general information, service inquiry, and business communication purposes only. You agree to use this website only for lawful purposes and in a way that does not damage, disable, or misuse the website.
You must not use this website to submit false information, attempt unauthorized access, copy content without permission, or misuse any service inquiry form.
3. Products and Services
Mamta Solar offers solar-related products and services based on customer requirements, site conditions, technical feasibility, and availability of materials. Product specifications, service details, pricing, and timelines may vary depending on the project type, location, site survey, and customer requirements.
Images, descriptions, and specifications shown on the website are for representation purposes only. Actual products, installation designs, structures, or project outcomes may vary.
4. Quotations and Pricing
Any quotation, estimate, or proposal provided by Mamta Solar is based on the information available at the time of inquiry or site inspection. Prices may change due to changes in material cost, transportation charges, government policies, taxes, site conditions, or additional customer requirements.
A quotation does not confirm an order unless it is accepted by the customer and approved by Mamta Solar with the required payment terms.
5. Orders and Payments
Orders will be processed only after confirmation from the customer and receipt of the agreed advance payment, if applicable. Payment terms, milestones, and final payment requirements will be mentioned in the quotation, invoice, or project agreement.
Delay in payment may result in delay of product delivery, installation, maintenance work, or project completion.
6. Installation and Project Timeline
Installation timelines depend on product availability, site readiness, weather conditions, transportation, permissions, electrical readiness, and other practical factors. Mamta Solar will make reasonable efforts to complete the work within the estimated timeline, but delays caused by external factors will not be considered a breach of service.
The customer must ensure that the site is accessible, safe, and ready for installation before the scheduled work begins.
7. Customer Responsibilities
The customer is responsible for providing accurate project details, site access, necessary approvals, safe working conditions, electrical connection availability, and timely payments.
Any delay caused by incomplete information, unavailable site access, pending approvals, or changes requested by the customer may affect the final timeline and cost.
8. Warranty and After-Sales Service
Warranty terms depend on the product type, manufacturer policy, installation scope, and service agreement. Warranty does not cover damage caused by misuse, unauthorized repair, physical damage, natural disasters, theft, improper handling, negligence, or changes made by third parties.
After-sales service and maintenance support will be provided as per the agreed terms between Mamta Solar and the customer.
9. Maintenance Services
Maintenance services may include inspection, cleaning, repair, replacement, troubleshooting, and performance checks depending on the selected service package. Any replacement of parts, additional labour, transportation, or major repair work may be charged separately unless covered under warranty or service agreement.
10. Cancellations and Refunds
Cancellation and refund requests will be reviewed based on the order status, product customization, procurement stage, installation progress, and payment terms. Customized products, special orders, or work already completed may not be eligible for full refund.
Any approved refund will be processed after deduction of applicable charges, material costs, service costs, transportation costs, or administrative charges.
11. Website Content
All text, images, graphics, logos, designs, service descriptions, and other content on this website are the property of Mamta Solar unless otherwise stated. You may not copy, reproduce, distribute, modify, or use any website content for commercial purposes without written permission.
12. Third-Party Links
Our website may contain links to third-party websites or services for user convenience. Mamta Solar is not responsible for the content, policies, accuracy, or practices of any third-party website.
13. Limitation of Liability
Mamta Solar will not be liable for any direct, indirect, incidental, or consequential loss arising from the use of this website, delay in service due to external factors, technical issues, product misuse, unauthorized modifications, or circumstances beyond our reasonable control.
Our responsibility is limited to the scope of products and services agreed with the customer in writing.
14. Accuracy of Information
We try to keep all information on the website accurate and updated. However, we do not guarantee that all content, prices, specifications, or service details are always complete, current, or error-free. Mamta Solar reserves the right to update, change, or remove any website content at any time without prior notice.
15. Privacy
Any personal information submitted through our website, such as name, phone number, email address, or project details, will be used only for communication, inquiry response, quotation, service delivery, and customer support purposes.
For more details, please refer to our Privacy Policy.
16. Force Majeure
Mamta Solar shall not be responsible for delays or failure to perform services due to circumstances beyond our control, including natural disasters, extreme weather, strikes, transportation delays, government restrictions, shortage of materials, power failure, accidents, or other unforeseen events.
17. Changes to Terms and Conditions
Mamta Solar reserves the right to update or modify these Terms and Conditions at any time. Updated terms will be posted on this page, and continued use of the website or services means you accept the revised terms.
18. Governing Law
These Terms and Conditions shall be governed by the applicable laws of India. Any dispute shall be subject to the jurisdiction of the appropriate courts in the company’s operating location, unless otherwise agreed in writing.
19. Contact Us
For any questions regarding these Terms and Conditions, please contact us:
Mamta Solar
Address: LG-2,3 Orrange Hive, Vidhan Sabha Road,
Phone: +91 99931 12784 / 9770172784
Email: mamtasolar0203@gmail.com
Website: mamtasolar.com